Stone chip guide

It’s often hard to tell if your windshield can be repaired or needs to be replaced, so we’ve made the process easier by providing this Guide!

In general, stone chips must not be larger than the circumference of a loonie to be reparable. This can be checked by simply placing a loonie on the impact point and determining if the crack goes beyond the edges. The reason? Once resin is injected into the impact point, it must travel down the cracks in order to bond both sides of the broken glass. Once the crack is too long, the resin cannot travel the length of the crack and therefore cannot ensure the crack will not resurface.It is also very important to know that due to the nature of injecting resin into broken glass, there is always a 2%-5% chance the glass cracks further during the procedure or at a later time. In these cases, we refund the cost of the repair towards a full replacement. This is industry standard.


Inspect your windshield. Rocks can often hit the outer edge of your windshield, which cannot be seen from the drivers seat. If you suspect a rock hitting the windshield, be sure to inspect if when you come to a stop.

Repair immediately.Roughly 60% of customers who have their windshields replaced due to an untreated stone chip admit to being aware of the stone chip and putting off the repair.

Refrain for using defroster.If your windshield get a stone chip, turn off/refrain from using your defrost immediately. The hot/cold differential will often cause the chip to crack further within minutes.

Contact your insurance.As stone chips are primarily considered no-fault claims, many insurance companies will pay the cost of the stone chip repair, meaning you pay nothing. Ask us for details.